To ensure a smooth shopping experience, we have established the following return policy:

1. Return Request Period

You may request a return within 30 days of receiving the goods. Requests submitted after this period will not be accepted.

2. Return Conditions

Returned goods must meet the following basic conditions:

The goods are in their original condition, without serious damage or human-caused damage.

The complete packaging and related accessories (if any) are retained.

The goods have not been used unnecessarily or have conditions that affect resale.

3. Refund Processing

After the returned goods are approved, we will process the refund within 3 days.

The actual arrival time may vary slightly depending on the payment method.

4. Return Process

User submits return request → Customer service review → Return confirmation → User returns goods → Receipt inspection → Refund processing

5. Shipping Costs

If the return is due to a non-quality issue, the user may be responsible for the shipping costs; if the return is due to a product defect, we will bear the corresponding costs.

6. Special Note

Due to ongoing losses, the merchant has decided to clear out inventory at a loss. However, this policy will still strictly adhere to established rules to guarantee users’ legal rights to returns and refunds.

For return support, please contact us through the contact page, and we will process your request as soon as possible.